Losing or breaking a TOTO Washlet remote is more common than you'd think. Remotes get dropped, batteries leak, buttons wear out, and sometimes a remote simply disappears during a move or renovation. Whatever the reason, tracking down the right replacement isn't always straightforward.
TOTO makes a wide range of Washlet and NEOREST models, and not every remote is interchangeable. This guide walks you through how to identify your Washlet model, match it to the correct replacement remote, understand cross-compatibility, set up a new remote, and explore accessories that can round out your setup.
If you know your model number, you can use the TOTO Washlet remote compatibility chart below to match your remote in seconds. And if you're not sure which model you have, we'll help you figure that out first.
Tips for Identifying Your TOTO Washlet Model
Before you can find the right TOTO remote control, you need to know exactly how to identify which Washlet you have. Here's where to find the model number:
- On the underside of the seat: Flip the seat up and check the underside near the hinge area. TOTO typically places a label with the full model number printed on it. This is your most reliable source.
- On the side control panel (if applicable): Some older or lower-tier Washlets don't use a detached remote at all. Instead, they have a wand-style control panel mounted directly to the side of the seat. If yours looks like this, you'll want to note that as well because it affects which accessories are compatible.
- On original packaging or documentation: If you still have the box or installation paperwork, the model number will be printed there clearly.
- On your Plumbing Deals order history: If you purchased your Washlet from us, log in and check your order history. The model number will be on your order details.
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TOTO Washlet Remote Compatibility Chart
Models are organized from current premium systems through older and discontinued series to help streamline identification. To find the correct replacement remote, match the exact Washlet model number to the corresponding remote model number (MPN) and Plumbing Deals SKU listed in the chart.
Newer and Current Premium Models
| Series | Toilet Model | Compatible Remote | Compatibility Note |
|---|---|---|---|
| NEOREST |
NEOREST LS MPN: MS8732CUMFG |
Nickel: THU6582/TOTTHU6582 Black/Matte Black: THU6583/TOTTHU6583 Silver: THU6584/TOTTHU6584 Matte White: THU7046/TOTTHU7046 |
|
| NEOREST |
NEOREST RS MPN: MS8341CUMFG SKU: TOTMS8341CUMFG-01 |
THU6585/TOTTHU6585 | |
| NEOREST |
NEOREST WASHLET G5A Integrated MPN: MS7631CEMFG SKU: TOTMS7631CEMFG-01 |
THU6903/TOTTHU6903 | |
| NEOREST |
NEOREST AS MPN: MS8551CUMFG SKU: TOTSN8551M-01 |
THU6584/TOTTHU6584 | |
| S Series |
WASHLET S7A Elongated MPN: SW4736(AT40), SW4734(AT40) |
THU6567/TOTTHU6567 | |
| S Series |
WASHLET S7 MPN: SW4724(AT40), SW4726(AT40) |
THU6568/TOTTHU6568 | |
| S Series |
WASHLET S5 MPN: SW3446, SW3445 SKU: TOTSW3446-01, TOTSW3445-01 |
THU6965/TOTTHU6965 | |
| S Series |
WASHLET S2 MPN: SW3346, SW3345 SKU: TOTSW3346-01, TOTSW3345-01 |
Model does not have a remote. | The WASHLET S2 (SW3346, SW3345) — built-in control panel; unit must be returned to the manufacturer for service or repair. |
| K Series |
WASHLET KS6 MPN: SW3946 SKU: TOTSW3946-01 |
THU6965/TOTTHU6965 | |
| K Series |
WASHLET KS5 MPN: SW3216 SKU: TOTSW3216-01 |
THU6964/TOTTHU6964 |
Older and Discontinued Models
| Series | Toilet Model | Compatible Remote | Upgrade | Compatibility Note |
|---|---|---|---|---|
| K Series |
WASHLET K300 MPN: SW3036R SKU: TOTSW3036R-01 |
THU6499/TOTTHU6499 |
WASHLET S7A Elongated MPN: SW4736(AT40), SW4734(AT40) |
|
| K Series |
WASHLET KC2 MPN: SW3024 SKU: TOTSW3024-01 |
Model does not have a remote. |
WASHLET S7A Elongated MPN: SW4736(AT40), SW4734(AT40) |
The WASHLET KC2 (SW3024) has a built-in control panel; unit must be returned to the manufacturer for service or repair. |
| C Series |
WASHLET C5 MPN: SW3084, SW3083 SKU: TOTSW3084T40-01, TOTSW3083-01 |
THU6475/TOTTHU6475 |
WASHLET S7 MPN: SW4724(AT40), SW4726(AT40) |
|
| C Series |
WASHLET C200 MPN: SW2044, SW2043 SKU: TOTSW2044-01, TOTSW2043R-01 |
THU9851/TOTTHU9851 |
WASHLET S7 MPN: SW4724(AT40), SW4726(AT40) |
|
| C Series |
WASHLET C2 MPN: SW3074, SW3073 SKU: TOTSW3074-01, TOTSW3073-01 |
Model does not have a remote. |
WASHLET S7 MPN: SW4724(AT40), SW4726(AT40) |
The WASHLET C2 (SW3074, SW3073) has a built-in control panel; unit must be returned to the manufacturer for service or repair. |
| C Series |
NEOREST AH / RH (Legacy) MPN: MS989 series, MS988 series SKU: TOTMS989CUMFG-01, TOTMS988CUMFG-01 |
THU6209/TOTTHU6209 |
NEOREST WASHLET G5A Integrated MPN: MS7631CEMFG SKU: TOTMS7631CEMFG-01 |
|
| S Series |
WASHLET S550e Elongated MPN: SW3056, SW3054 SKU: TOTSW3056-01, TOTSW3054-01 |
THU6055/TOTTHU6055 |
WASHLET S5 MPN: SW3446, SW3445 SKU: TOTSW3446-01, TOTSW3445-01 |
|
| S Series |
WASHLET S500e Elongated MPN: SW3044(A)(T40), SW3046(A)(T40) SKU: TOTSW3044-01, TOTSW3046T40-01 |
THU6056/TOTTHU6056 |
WASHLET S5 MPN: SW3446, SW3445 SKU: TOTSW3446-01, TOTSW3445-01 |
|
| S Series |
WASHLET S350e MPN: SW583, SW584 SKU: TOTSW584T20-01, TOTSW583-01 |
THU9489/TOTTHU9489 |
WASHLET S5 MPN: SW3446, SW3445 SKU: TOTSW3446-01, TOTSW3445-01 |
|
| S Series |
WASHLET S300e MPN: SW573, SW574 SKU: TOTSW573-01, TOTSW574-01 |
THU9490/TOTTHU9490 |
WASHLET S5 MPN: SW3446, SW3445 SKU: TOTSW3446-01, TOTSW3445-01 |
|
| A Series |
WASHLET A100 MPN: SW2014 SKU: N/A |
Model does not have a remote. |
WASHLET S2 MPN: SW3346, SW3345 SKU: TOTSW3346-01, TOTSW3345-01 |
WASHLET A100 (SW2014) has a built-in control panel; unit must be returned to the manufacturer for service or repair. |
| A Series |
WASHLET A2 MPN: SW3004 SKU: N/A |
Model does not have a remote. |
WASHLET S2 MPN: SW3346, SW3345 SKU: TOTSW3346-01, TOTSW3345-01 |
WASHLET A2 (SW3004) has a built-in control panel; unit must be returned to the manufacturer for service or repair. |
TOTO Remote Replacement FAQ
Will my TOTO remote work with a different Washlet model?
In most cases, no. TOTO remotes are designed for specific models or model families. Some remotes do work across multiple units within the same generation, but substituting a remote from a different series isn't recommended without confirming compatibility first.
My TOTO remote stopped working, what should I try first?
Start with fresh batteries. If that doesn't fix it, try re-pairing the remote to the seat following the instructions in your manual. A full remote reset is also worth attempting before assuming the remote has failed.
If your issue isn't the remote itself, but a missing or damaged AutoFlush flush-button assembly, Plumbing Deals carries select replacement for compatible systems.
What do the symbols on my TOTO remote mean?
TOTO uses pictogram-style symbols on most of its remotes for functions like front wash, rear wash, dryer, oscillating spray, and water pressure adjustment. Refer to your specific model's manual for a full breakdown. Our TOTO Washlet Light Guide also covers indicator lights on modern models.
If my TOTO Washlet model is discontinued, can I still get a replacement remote?
Sometimes. Certain older models still have accessible replacement remotes available, while others don't have replacement remotes currently accessible through authorized channels. If your model falls into that second category, contact Plumbing Deals before purchasing anything because we may be able to help identify options.
Is Plumbing Deals an authorized TOTO seller?
Plumbing Deals is an authorized TOTO dealer. That matters when you're buying a replacement remote because it means you're getting genuine TOTO product, not a third-party knockoff that may not pair correctly, may not trigger all functions, and may not hold up over time.
💡 Pro Tip
Learn more about Why You Should Never Buy a TOTO Washlet From Mass Retailers!
Getting Your Washlet Back Up and Running with Plumbing Deals
Finding the right TOTO remote control doesn't have to be complicated, but it does require getting the model number right. The compatibility chart in this guide covers the full range of current and discontinued TOTO Washlet and NEOREST models and their corresponding remote MPNs.
When you match by exact model number and order through an authorized dealer, you're set up with a remote that will work the way it's supposed to. Plus, getting the right part the first time is always easier than returning a wrong one.
If anything in this guide leaves you uncertain, don't hesitate to reach out. The Plumbing Deals team handles TOTO compatibility questions regularly through our live chat, and we're also available by phone at 888-682-5956 and email at contact@plumbingdeals.com.
