Customer Experience Specialist
Years of Experience: 12
Growing up in a family of tradesmen, Mack was introduced to plumbing at an early age and began working in the trade in 2014. His years in service plumbing gave him hands-on experience troubleshooting plumbing problems in homes and businesses. Today, he brings that practical knowledge to Plumbing Deals, helping customers understand their options, choose the right products and tackle their projects with confidence.
Learn how Zilmet ActivFlo water conditioners prevent hard water scale, protect plumbing and appliances, and provide low-maintenance, salt-free cond...
Read MoreProtect your property this winter with our guide to leak prevention. Learn how to winterize your home with smart tech and essential maintenance for...
Read MoreChoosing a frost-free hose bib? Our guide reviews top picks for budget, luxury, and performance to help you find the perfect one for your home.
Read MoreThinking about switching to a tankless water heater? Learn the pros, cons, costs, and energy savings to decide if it’s the right upgrade for your h...
Read MoreLearn how to size a pump by calculating Total Dynamic Head (TDH) and flow rate (GPM) to avoid failure and choose the right sump, recirculator, or b...
Read MoreLearn when to replace your boiler by spotting key warning signs like rising energy bills, uneven heating, frequent repairs, and system age.
Read MoreCompare Delta Clarifi™ vs Brizo Pristine™ tankless RO systems to discover which is designed more space-saving, efficient, and clean for better-tast...
Read MoreCurious about Toto’s EWATER+ feature? Learn how this chemical-free tech keeps your bidet cleaner, safer, and fresher with automatic cleaning every ...
Read MoreContent Writer
Years of Experience: 4
After graduating with a degree in English, Grace joined Plumbing Deals in 2025. Her longtime love of writing and learning gave her plenty to be curious about in the plumbing industry. There’s always a new product or problem to understand, and she enjoys finding the best way to share what she discovers with Plumbing Deals readers.
Learn which features make a leak detection tool reliable, like automatic shutoff, app control, and long battery life, plus top DROP and Moen Flo pi...
Read MoreLearn how to choose the right water heater for your home, compare tank and tankless options, and see our top picks for sizing, efficiency, and budget.
Read MoreCompare the best bidet seats of 2027, from TOTO Washlets to non-electric picks, and find the right bidet toilet seat for your bathroom and budget.
Read MoreSee how electric and non-electric bidet seats compare on cost, features, installation, and upkeep, then find the right bidet seat for your bathroom...
Read MoreLearn how to clean a TOTO Washlet bidet seat step by step, from daily wipe-downs to twice-yearly deodorizer and filter maintenance.
Read MoreCompare the top gas and hydronic boilers of 2027 from Viessmann, New Yorker, and Pennco, along with sizing tips to find the right heating fit for y...
Read MoreA TOTO toilet that keeps running, or starts trickling again a few minutes after jiggling the handle, almost always points to one part – the flush ...
Read MoreHard water and sediment quietly shorten water heater and fixture lifespan. See how filtration protects your plumbing and which systems actually help.
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