What is DROP Leak Detector?
DROP designs smart water protection systems to detect leaks, monitor water usage, and help prevent water damage in residential and commercial properties. They combine connected devices that work together to provide real-time awareness and automatic response when water issues occur.
What products are part of the DROP system?
DROP devices are designed to function as a connected system. The Hub acts as the communication center, the Valve manages water flow and shutoff, and Leak Detectors identify water at specific locations. Together, they provide coordinated monitoring, alerts, and response capabilities.
Does DROP help prevent water damage?
Yes. DROP is designed to reduce the risk of water damage by detecting leaks early, monitoring flow activity, and enabling automatic water shutoff when abnormal conditions are detected.
Where is the DROP Water Detection System used?
DROP systems are commonly used in homes, vacation properties, rental units, and commercial buildings where water damage risk is a concern. They are especially useful in properties that are unoccupied for periods of time or have multiple plumbing risk areas.
What is the DROP App used for?
The DROP App is the central interface for managing your DROP system. It allows users to monitor water status, view usage data, receive real-time alerts for system events, and control settings from a single place. It also supports multiple properties, user access control, and provides remote visibility into the system from anywhere.
Do DROP systems require a subscription?
No. DROP systems do not require any ongoing subscription fees. Once installed, the system provides full functionality including leak detection, monitoring, alerts, and water control without additional monthly costs.
What makes DROP different from other leak detection systems?
Unlike standalone leak detectors that only sense water in isolated locations, DROP is a connected water management system. It combines leak detection, system-wide monitoring, and automatic water shutoff into one integrated platform, giving homeowners both awareness and active control over water damage risk.
How do I connect or troubleshoot the DROP App?
The DROP App connects to your system through the DROP Hub and is used to manage setup, installation steps, and ongoing system support. For additional assistance, reference the setup instructions or troubleshooting help.